Shipping
We ship worldwide from Romania. Orders are processed within 1–3 business days. Estimated delivery times:
- Romania: 1-2 business days
- Europe: 5–10 business days
- Rest of the world: 7–14 business days
Once your order ships, you'll receive a tracking number via email. Please allow 24 hours for tracking to update.
Duties & Taxes
For orders shipped within the EU, all applicable taxes are included in the product price at checkout.
For international orders outside the EU, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the order total.
Returns
We accept returns within 14 days of delivery for items that are unworn, unwashed, and in their original condition with tags attached.
To initiate a return, please contact us at contact@bliss-dept.com with your order number and reason for return. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds are processed within 5–7 business days after we receive and inspect the returned item.
Sale items are final sale and cannot be returned or exchanged.
